Privacy Policy

Effective Date: June 25, 2025

App Name: Pro-Energy ®

Company Name: Proactive Energy Ltd

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our app.

1. What We Collect

• Personal Info: Name, email, phone number (if you provide it)
• App Usage: How you use the app (pages you visit, buttons you click)
• Device Info: Device type, IP address, operating system

2. Why We Collect It

• To make the app work smoothly
• To fix bugs and improve performance
• To respond to your questions or feedback
• To send updates (only if you opt in)

3. Who We Share It With

• We do not sell your information.
• We only share it with trusted service providers (like hosting or analytics)
• Authorities if legally required

4. How We Protect Your Data

We use secure systems and encryption to keep your data safe.

5. Your Rights

You can ask us to:

• See what data we have about you
• Correct or delete your data
• Stop using your data

Just email us at support@pro-energy.co.uk.

6. Data Retention

We keep your data only as long as needed to run the app or meet legal rules.

7. Children's Privacy

Our app is not for children under 13. We do not knowingly collect data from kids.

8. Changes to This Policy

If we update this policy, we'll let you know in the app.

9. Contact Us

Have questions?
Email: support@pro-energy.co.uk
Company: Proactive Energy Ltd